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Industry: Graphic Arts
Business: Nonprofit Educational and Professional Association
 
Challenges:  
1.   Lagging membership numbers  
2.   Staid image after 24 years  
3.   Change in management  
4.   No cohesive marketing and public relations program  
5.   Tired volunteers and board  
 
Solution: Developed new long-term, strategic plan encompassing operations, back-office support, administration, marketing, event management, publicity, and membership development. Integrated marketing and management into one monthly mix to breathe new life into organization, its programs, and its membership initiatives. Offered seamless management and operational transition to membership and board through planning, organization, and documentation stages. Created multi-faceted direct mail and telemarketing campaign for ongoing prospect solicitation and timely follow-up. Focused direction for association’s long-term growth. Maintained timely, ongoing communications with membership via mail, email and phone. Built awareness of revitalized organization through public relations efforts. Redesigned marketing and promotional materials to reflect new face and enhanced reputation. Revamped web site to be more functional and interactive. Provided clear documentation and full support to board and volunteers so that their efforts were better maximized.
 

 



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